QUESTIONS? CALL: 828.349.9669

Online Resources

Click – for product documentation, software updates, plus access to these online tools:

  • Knowledge Base – Constantly updated and enhanced with troubleshooting help and business strategies and software issues, to the latest tax news. Moderated by Drake employees.
  • State information – Information on reject codes, e-file mandates, addresses, and e-filing explanations and instructions.
  • Viewable EF Database – Real-time status of e-filed returns. Rejected and accepted returns, checks that are available for printing, and multiple reports.
  • Broadcast email – news about Drake updates and happenings in the tax industry.


Get Started with Drake

Tools to help you learn how to use Drake Tax software

New to Drake?

If you’re considering Drake Tax as your tax preparation software, you may benefit from attending one of our Software Seminars. Our knowledgeable presenters give you an up-close look at Drake products and capabilities, and answer all your questions. Or visit Drake’s booth at one of the many popular industry Trade Shows we’ll be attending in 2017.

Find a seminar near you
Find Drake at a Trade Show

Register Your Demo

To get the most out of your Drake evaluation, please take a few moments to register. Registered users can practice e-filing test returns and access the Drake Support website for additional resources.

If you’ve already registered, you may download the program. Just sign in with your EFIN and Drake password, provided in your registration confirmation e-mail.

Videos for Drake Newbies

Quick Start Video Tutorial

Be sure to check out all our online videos. Several are also available in Spanish.


  • Drake e-Training Center – Additional training options and CE courses.
  • – Manage your Drake account, access online support resources, and get more information about bank and other partner programs (registration required).

Contact Us

If you need additional help, just call us at (800) 890-9500 or email

Surveys and Reviews

See what your peers are saying about Drake Software, the tax preparation package known for customer service, affordability, and reliability.

Document Downloads


Call Sales at (828) 349-9669 or Toll-Free in Ohio, Tennessee & Kentucky (800) 890-9500