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Online Resources

Click Support.DrakeSoftware.com – for product documentation, software updates, plus access to these online tools:

  • Knowledge Base – Constantly updated and enhanced with troubleshooting help and business strategies and software issues, to the latest tax news. Moderated by Drake employees.
  • State information – Information on reject codes, e-file mandates, addresses, and e-filing explanations and instructions.
  • Viewable EF Database – Real-time status of e-filed returns. Rejected and accepted returns, checks that are available for printing, and multiple reports.
  • Broadcast email – news about Drake updates and happenings in the tax industry.


    Get Started with Drake

Tools to help you learn how to use Drake Software

New to Drake?

If you're considering Drake as your tax preparation software, you may benefit from attending one of our Software Seminars. Our knowledgeable presenters give you an up-close look at Drake Software products and capabilities, and answer all your questions. Find a seminar near you

Register Your Demo

To get the most out of your Drake evaluation, please take a few moments to register. Registered users can test e-file returns and access the Drake Support website for additional resources.

If you’ve already registered, you may download the program. Just sign in with your EFIN and Drake password, provided in your registration confirmation e-mail.

Videos for Drake Newbies

Quick Start Video Tutorial

Be sure to check out all our online videos. Several are also available in Spanish.

More Learning Resources

  • Drake e-Training Center – additional training options and CE courses.
  • Support.DrakeSoftware.com – manage your Drake account, access online support resources, and get more information about bank and other partner programs (registration required).

Contact Us

If you need additional help, just call us at (800) 890-9500 or email Sales@DrakeSoftware.com.

Surveys and Reviews

See what your peers are saying about Drake Software, the tax preparation package known for customer service, affordability, and reliability.

Document Downloads

User Manual Supplements for Business Returns

SIGN UP FOR A DRAKE WEBINAR, AND SEE DRAKE IN ACTION.

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