Click Support.DrakeSoftware.com – for product documentation, software updates, plus access to these online tools:
- Knowledge Base – Constantly updated and enhanced with troubleshooting help and business strategies and software issues, to the latest tax news. Moderated by Drake employees.
- State information – Information on reject codes, e-file mandates, addresses, and e-filing explanations and instructions.
- Viewable EF Database – Real-time status of e-filed returns. Rejected and accepted returns, checks that are available for printing, and multiple reports.
- Broadcast email – news about Drake updates and happenings in the tax industry.