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Online Resources

Click Support.DrakeSoftware.com – for product documentation, software updates, plus access to these online tools:

  • Knowledge Base – Constantly updated and enhanced with troubleshooting help and business strategies and software issues, to the latest tax news. Moderated by Drake employees.
  • State information – Information on reject codes, e-file mandates, addresses, and e-filing explanations and instructions.
  • Viewable EF Database – Real-time status of e-filed returns. Rejected and accepted returns, checks that are available for printing, and multiple reports.
  • Broadcast email – news about Drake updates and happenings in the tax industry.


Data Conversions

When you become a Drake customer, you can bring your client’s prior-year tax returns with you with our free data converter tools and conversion service.

  Current Data Converters

  • ATX™ — 1040, 1065, 1120, 1120S
  • Crosslink® — 1040
  • Lacerte® — 1040, 1041, 1065, 1120, 1120S
  • ProSeries® — 1040, 1041, 1065, 1120, 1120S
  • ProSystem FX® — 1040, 1065, 1120, 1120S
  • TaxAct® — 1040
  • TaxSlayer Pro® — 1040
  • TaxWise® — 1040, 1065, 1120, 1120S
  • TaxWorks® — 1040, 1041, 1065, 1120, 1120S
  • TurboTax® — 1040 (files must be sent to Drake for conversion)
  • UltraTax® — 1040, 1065, 1120, 1120S

  How do I start?

  • Get the data converter program. When you buy Drake Software, you’ll get the converter programs on CD. Or, get them right away at Support.DrakeSoftware.com.
  • Call if you need more help. Most conversions can be completed in a few simple steps. But, if you need help, just call (828) 524-8020.
  • We can also convert your data for you, free of charge. Call (828) 524-8020 for instructions.

THE COMPLETE, ALL-IN-ONE PROFESSIONAL TAX SOFTWARE.

Call Sales at (828) 349-9669 or Toll-Free in Ohio, Tennessee & Kentucky (800) 890-9500
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